Outpatient Teletherapy Services

Updated June 14th, 2021
As of June 7, 2021, the state of emergency in New York state has been lifted. Some insurance companies may continue to cover telehealth services, however we encourage parents to contact their insurance company to obtain specific coverage details as this may vary by plan. 
If you or your child have cold symptoms, have been exposed to COVID and/or are in quarantine, your session may be provided via teletherapy instead. Please call our office with any changes or questions.
 
To schedule an evaluation please submit our online intake form HERE. To schedule follow up visits via teletherapy, please call 585-258-3811. 

To review our health and safety measures in the clinic, click HERE.

  • Private pay options are available for both evaluations and treatment.

A note on evaluations - It is up to the individual provider to determine if an evaluation via video conferencing is appropriate. Depending on the presenting concerns, it may be recommended that the initial evaluation is rescheduled when services can be provided face-to-face.

For more information on teletherapy at Step by Step, click HERE.

To download our consent for teletherapy document, click HERE.