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SBS Health and Safety Measures

March 2022

Our health and safety protocols continue to be in place to keep both our patients and therapists safe.

We continue to work hard to make sure that your family's experience at Step by Step is comfortable and meets the highest standards for preventing the spread of COVID-19.

If you or your child exhibit any of the following symptoms, we ask that you please reschedule your visit or request a teletherapy session instead. 






A child exhibiting any of the above symptoms must be cleared by the pediatrician (through another confirmed diagnosis or negative COVID test) prior to returning to in-person visits. Our therapists are held to the same standards and we will adhere to these stringent guidelines to keep our community safe.

We appreciate your support!


Please call 585-258-3811

to schedule in-person or teletherapy services.

For more information on teletherapy services, click HERE.

  • Runny nose/nasal congestion
  • Sore throat
  • Cough
  • Temperature greater than 100.0ºF/37.8ºC
  • Feel feverish or have chills
  • Headache
  • Shortness of breath or trouble breathing
  • Loss of taste or smell
  • Nausea, vomiting, diarrhea
  • Muscle pain or body aches
  • Fatigue/feeling of tiredness
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