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About Us

Step by Step has been a well-known name within the Rochester community for more than 20 years! Our outpatient, insurance-based clinic works directly with the whole family to provide support for physical, occupational, speech, and feeding therapy. 

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Please note, we will be transitioning to our new name, Sprout Therapy Group, but will continue to provide the same great services with the same skilled team!

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Our approach begins with holistic, client-centered evaluations that look at the whole child—their strengths, challenges, interests, and goals. We focus on what matters most to each child and family, considering developmental level alongside age to create meaningful, individualized care.

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Families are at the heart of everything we do. We partner closely with caregivers in goal setting, treatment planning, and home programming, while honoring each family’s values, culture, and unique circumstances. We strive to create a supportive, respectful environment where every child and family feels heard, valued, and understood.

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Our therapy is guided by evidence-based practices and delivered through developmentally appropriate, play-based approaches that support natural learning and engagement. We emphasize functional, participation-focused goals that help children build skills for everyday life.

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Collaboration is essential to our care. We work alongside other therapists, educators, and medical providers to ensure coordinated, comprehensive support. Through warmth, responsiveness, and genuine connection, we build trusting relationships with children and their families while empowering caregivers with the tools and confidence to support their child’s growth beyond the therapy setting. â€‹â€‹

To schedule an evaluation,
please complete our intake form below with your child's information and insurance:

No referral needed

Insurance & Payment Information

Individualized services on site at our pediatric clinic are accessed through your child's commercial insurance coverage or private pay. Initial appointments involve an evaluation and treatment planning with follow up sessions scheduled based on the therapist's recommendations. Authorization for follow up services may be required by your insurance company. We do not offer outpatient services at any other location (home or daycare).

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We currently participate with the following commercial plans:
  • Excellus BCBS
  • Blue Cross Blue Shield Blue Card plans
  • MVP
  • United Healthcare Commercial
  • Cigna
  • Aetna
  • Lifetime Benefit Solutions/RMSCO
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We do NOT accept straight Medicaid, Medicare, Tri-Care, EmpirePlan, BCBS of WNY, Fidelis Care, UHC Community, or YourCare/Molina plans.

Clinic Hours

Monday through Thursday 9am-5pm

Fridays 9am-3pm

Location

1057 East Henrietta Road Suite 500

Rochester, NY 14623

Contact

Phone: 585-258-3811

Fax: 585-427-7410

Email: ROCclinic@sprouttx.com

@2026 by Step by Step. Proudly created with Wix.com

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